Mendy is a dedicated tech-support AI — built to triage the same kind of problems a real technician sees every day, backed by the reference material Unbreaking actually uses, and with a real person always one message away when the AI isn't the right answer.
Mendy currently ships as a perk of Unbreaking's Care Plan — sign in with the same account, no separate purchase. Standalone signup, not tied to a Care Plan, is on the roadmap for anyone who wants Mendy on its own.
What's next
A much larger knowledge corpus. The launch knowledge base covers the essentials; it's growing toward comprehensive coverage across every device category Unbreaking touches.
Auto-reviewed knowledge base updates. New and edited reference material gets an automated quality pass before it can ever influence a customer answer — catching contradictions, safety-framing gaps, and low-confidence content before it ships, not after.
A dedicated AI for IT/tech support — general troubleshooting intelligence, not just a device-repair FAQ bot — always with real technician backing, never AI making the final call alone.