When something's broken mid-class
Use the in-room support line rather than fighting it — a technician can often fix it remotely in a minute or bring a loaner cart. Report a persistent problem (a dim bulb, a dead outlet, flaky wireless display) so it's repaired before it strands the next instructor.
Hybrid and events
Teaching some students in person and some online, or hosting a guest speaker on video, works best with a quick pre-session test. The team will set up and check the room's camera, mics, and conferencing link, or send someone to run it for a high-stakes session.
In and around Porter Falls
The Technology Help Desk is on the first floor of the Jarvis Technology Center. One student identity signs into MyPorter, the learning environment, campus Wi-Fi, printing and the library.
The practical details
In-room help: A phone or a help button in every general-purpose classroom connects to a technician who can talk you through it or come over. Before class: Request a walkthrough of an unfamiliar room, or a specific setup (extra mic, hybrid conferencing), a few days ahead. Lecture capture: Rooms are capture-ready; schedule recordings through the learning-technology team. Anything time-sensitive — an accommodation, a booking, a deadline — is worth confirming directly before you rely on it, because the specifics here can change from term to term.
If you have a question
The office behind this is Technology Help Desk (Jarvis Technology Center, Room 105). Call (715) 555–0120 or email helpdesk@uwporterfalls.edu during the fall and spring terms, or sign in to MyPorter to send a message or book a time. If it turns out another office owns the question, they will route it rather than send you back to the start.
Fictional information
UW–Porter Falls is a work of parody. Every office, person, building, phone number and statistic on this page is invented; nothing here describes a real institution or a service you can actually contact.